Your Future Responsibilities:
- I. Providing the necessary technical support for the Rivile GAMA business management system to business customers.
- Installation, migration, upgrade of Microsoft SQL servers, Rivile GAMA and related products for customers.
- Preparation of new workstations, configuration of additional workstations.
- Installing Rivile GAMA Gateway.
- Assisting clients with integration with email servers, configuring networks, printers, workstations/servers (Windows) and other technical issues.
II. Advising and assisting business customers on IT issues while maintaining a high standard of customer service.
- Identifying customer problems and needs, professionally assessing them and providing possible solutions.
- Delivering the services required and requested by clients in a proper, timely and agreed manner.
- Keeping clients informed about the progress of work and the final result.